To maximize your Internet banking experience and for your Internet security, we recommend using the latest supported browsers. Please note that we do not support beta or test versions of browsers.
- Microsoft Edge
- Safari
- Google Chrome
Accessibility
We're committed to making online services available to everyone, and we've taken steps to ensure that our members have the best possible user experience.Adjust your computer's settings for a better experience
You can improve your online experience by customizing your computer's settings to meet your individual needs. For example, you can increase the size of all fonts or change the colour scheme.
Keep your browser updated
We recommend you keep your browsers up-to-date. Newer browsers tend to provide more display options to make content accessible, and may work better with assistive technologies. See below for more information on which browsers we support.
Supported Browsers
Supported Standards
For our technically inclined users, the particular specifications that we support are XHTML 1.0 Transitional, CSS 1.0 and 2.0, DOM Level 1 and 2, and ECMA Script (JavaScript). The site will work using all the browsers that correctly implement these specifications.
128-Bit Secure Sockets Layer (SSL) Encryption
To access our services, your browser must also support 128-bit Secure Sockets Layer (SSL) encryption. All the browsers we support meet this requirement. If yours doesn't, please download the appropriate encryption support from your browser's supplier.
Cookies And JavaScript
Cookies
To use our online banking services, you must enable your browser to accept cookies. Detailed information on our use of cookies is available in our Privacy Statement. For more information on enabling and disabling cookies, please refer to your browser's Help section or documentation.
JavaScript
To use our online banking services, you must change your browser and/or device settings to enable JavaScript. For more information on enabling JavaScript, please refer to your browser's Help section or documentation.
To use our online banking services, you must enable your browser to accept cookies. Detailed information on our use of cookies is available in our Privacy Statement. For more information on enabling and disabling cookies, please refer to your browser's Help section or documentation.
JavaScript
To use our online banking services, you must change your browser and/or device settings to enable JavaScript. For more information on enabling JavaScript, please refer to your browser's Help section or documentation.
Hardware Configurations
We have no minimum hardware requirements; however, certain minimum requirements may be specified by the browser you are using.
Privacy Officer
Our Privacy Officer oversees the protection of personal information in compliance with the BC Financial Institutions Act, the BC Personal Information Protection Act, and our privacy policies and practices.
Complaints
We appreciate the opportunity to address any concerns you have. If you have a problem or complaint, we encourage you to contact us immediately.
